CANCELLATION & REFUND POLICY

Indemnification

Without prejudice to and in addition to any other remedies, reliefs or legal recourses available to Nomads Marrow herein or any applicable laws or otherwise, User agrees to indemnify, defend and hold Nomads Marrow harmless including but not limited to its affiliate, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Nomads Marrow that arise out of or related to your use or misuse of the of the Website, any violation by you of these terms and conditions, or any breach of representations, warranties and covenants made by you herein.

Cancellation

Nomads Marrow will be the first point of contact in respect of online payment dispute management, refunds, cancellations, returns and customer support as they relate to the use of OYO services. User can reach out to OYO to mediate or resolve any online payment dispute or disagreement between User and Channel Partners. OYO shall not be made a party to any dispute between the User(s) and Channel Partner(s), except in disputes relating to OYO services as mentioned above.

Limitation of Liability

Nomads Marrow shall not be liable for any damages of any kind whatsoever including but not limited to direct, indirect, incidental, punitive, exemplary and consequential damages, damages for loss of use, data or profits, or other intangible losses, which may arise or are arising from the use of this Platform or any of the information, software, services and related graphics contained within the Platform or any of the Services offered, regardless of whether such damages are based on contract, tort, negligence, strict liability or otherwise, and even if Nomads Marrow has been advised of the possibility of damages.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN OR ELSEWHERE, NOMADS MARROW'S ENTIRE LIABILITY TO THE USER FOR ANY CLAIM ARISING OUT OF AVAILING OUR SERVICES/ BROWSING THE OYO PLATFORM SHALL BE LIMITED TO THE AMOUNT EQUIVALENT TO THE PRICE PAID FOR THE PRODUCT AND SERVICES GIVING RISE TO SUCH CLAIM.

You hereby waive any and all claims, causes of action, or the rights to bring such claims or causes of action, arising out of or related to the site, communication, or these terms and conditions after one (1) year from the first occurrence of the kind of act, event, condition, or omission upon which the claim or cause of action is based. In an event, Nomads Marrow is made liable to pay for losses, damages, etc. as mentioned above, under any law for the time being in force. Nomads Marrow has a right to recover the same under such law from the fees / revenue to be remitted and remit the balance to during settlement process.

Refund Claim Period

If you wish to claim a refund, you have an option to raise the request within 7 days from your checkout date.